Behind the Shelves: A Look at What Really Happens at Your Library

When most people think of the library, they picture books, quiet reading areas, librarians getting to read all day long, and maybe a friendly face at the checkout desk. But behind the scenes? There’s much more to the story.

At the Germantown Community Library, a lot of what we do never gets seen by the public—but it’s what makes your library run smoothly. Here’s a peek at what’s really happening behind the shelves.


Programs, Programs, Programs
Multiple members of our library staff are constantly in planning mode. Storytimes, craft days, teen events, family nights, informational presentations—you name it, they’re working on it. Most of these programs are planned months in advance, with careful attention to age levels, learning goals, fun factor, community needs, and logistics. That’s also why, if an event has to be canceled due to illness or weather, rescheduling isn’t always immediate—many outside presenters are booked months ahead, so finding a new date can take just as long. When you walk into a well-organized event, just know it probably took many hours of brainstorming, prepping, and fine-tuning to make it happen.

Managing the Collection

We all love finding something new to read, watch, or listen to—but have you ever thought about how the right books and items end up on the shelves? Both our Youth Services and Adult Services teams spend a lot of time researching upcoming releases, award winners, and popular trends to keep the collection fresh. We also weed through what’s already on our shelves, removing damaged or outdated books and items and making room for new titles. And yes, we’re always watching those hold requests to make sure we’ve got enough copies to meet demand! If there’s a title you’d love to see at the library, we want to hear your suggestions—just fill out the Make a Recommendation form on our website to let us know what you’d like to see in our collection.

The Book’s Journey: Returns and Reshelving

When you drop a book in the return bin, it kicks off a whole process. First, our Circulation staff checks it in and inspects it to make sure it’s in good condition and nothing is missing, sending it to Technical Services if it needs some extra attention. Then, a page checks it in again and returns it to its exact spot on the shelf—alphabetized, categorized, and ready for the next person to find it with ease.

Repairs and Labeling

Books get a lot of love—and that means they sometimes need repairs. Our Technical Services team spends a surprising amount of time mending, cleaning, and restoring books so they can be borrowed again and again. They also handle every new book that comes in, carefully cataloging and labeling it before it reaches the shelf. (Nope, they don’t arrive ready to go!) That little sticker on the spine? It’s just one small step in the detailed process that ensures every book is easy to find and ready for checkout.

And it’s not just books—CDs and DVDs go through a lot, too! Popular titles, especially in the children’s section, can circulate hundreds of times. (We have a Paw Patrol DVD that has gone out 238 times over 10 years!) With that kind of use, wear and tear is inevitable, but our team does their best to extend their life by buffing out scratches and keeping them in the best shape possible for the next borrower.

Finding Your Next Favorite Read

When you ask for a book recommendation, or when you pick up a flyer for one of our book clubs, there’s been a lot of research going on behind the scenes. Our Youth and Adult Services librarians stay up to date on publishing trends, book reviews, and literary awards so they can help you find just the right read—or come up with thoughtful picks for the many different book clubs we host here at the library.

So the next time you visit to check out a book, attend a program, or get a great recommendation from a librarian, just know there’s a whole team working behind the scenes to make your library experience the best it can be. We love what we do—and we love sharing it with you!

Erin L., Staff Writer